DISCLAIMER

Purchased digital images are held on Icona Studios’ database for up to 90 Days. Proofs are only available for up to 30 days. Please be sure to download your images upon receipt to avoid misplacement of accidental deletion. 

** Please note: You have rights to all images included in your package for the purpose of mass reproduction. Icona Photo also reserves the right to use your images for promotional purposes unless we receive otherwise expressed written notice and the purchase of exclusive rights. By working with Icona Photo, you acknowledge and accept these terms. No images will be linked to your name or any identifying information. Boudoir, lingerie, and nude shots will not show the subjects face or identifying marks unless we receive expressed written consent.

REFUNDS

Our number one goal is to always provide our clients with the highest quality products at the lowest price around! However, as much as we try, we know that we will not always meet the expectations of our clients. If for any reason you are unhappy will your final product, we will refund all returnable items. Travel and service hourly fees will not be refunded. Digital Images can not be returned or refunded but we will make every attempt to correct or retouch any images you are not pleased with. Once images are complete, additional editing my be subject to a $20 convenience fee.

STYLING SERVICES

We love our stylists! They are very busy with outside contracts but they still manage to make time for us 🙂 In an effort to respect their time, Icona Photography requires prepayment for all hair and makeup services. Online payment must be made at least 24 hours prior to your shoot. If payment is not made, your styling reservation will be cancelled. No discounts or coupons will be applied to styling services. Since your photo session time includes hair and makeup requests, we encourage you to add additional time to your session if necessary.   Note: For hair styling services, our stylists require that your hair be washed, detangled, and blow dried prior to arrival.

Our stylists are not paid by the client, they are paid by Icona Photography, but please feel free to tip your stylist if you receive exceptional service!

If you have any additional questions, please contact us at client.satisfaction.IP@gmail.com. Thank You!